Privacy
How Vantage handles your company's data, your team's location and your account.
Your company's data stays yours
Every company on the platform has its own isolated workspace. Customers, leads, machines, service jobs, files and messages of one company are never visible to another. Access inside a company follows the roles and record scopes set by its administrators.
Location is collected only with consent
Field staff are asked for explicit consent before any location is recorded. Location is captured only during configured work hours or while a visit or service job is active, a visible indicator shows when tracking is on, and it can be switched off at any time from the phone. Every view of an employee's location history is written to the audit log, and old location points are deleted after the retention period set by the company.
Who can see what
Managers only see location and records they are permitted to see (own, team, territory or company-wide). Customers using the portal see only their own machines, tickets, quotations and reports.
Security
Passwords are stored as one-way hashes, two-factor authentication is available and can be required by the company, sessions can be reviewed and signed out from the profile page, and important changes are recorded in an audit trail with the previous and new values.
Your rights
Ask your company administrator to export or correct your data, or to remove your account. For questions about this platform, contact the support address shown on the sign-in page.